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Products
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Automatic Call Distribution (ACD)
(Toshiba)
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Advanced Call Routing routes calls based on Caller ID, account numbers, private lists, balanced call count, preferred agent treatment, agent priority, time-of-day, day-of-week, day-of-year, and user entered data, providing maximum flexibility.
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STRATA CTX28
(Toshiba)
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Telephone system supporting up to 16 ports, six CO lines, and two analog station ports.
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